Questions/answers

What is ProstoFinance?

ProstoFinance is a branch establishment of Société Générale Banking Group. The ProstoFinance company focuses on consumer loans for our customers.

How can I figure out the sum of monthly payment?

Just call our Customer Service Department 044-498-21-66 / 67. You will get info on sum and day of next payment, and would be able to provide company about changes of your name, address, etc.

Where can I pay monthly instalment?

You can pay monthly instalment in any nearest branche of any Ukrainian bank with additional fee for money transferring, provided by the bank.

Commission for loan reimbursement through PJSC “PROFIN BANK” branches is 8 UAH, irrespective of the sum of payment.

How do you know if I made current payment?

Information about payments have been updating at ProstoFinance on daily basis.

Can I realize loan early repayment? How is it possible?

You can realize loan full or partial early repayment without any additional commissions. Just phone our Customer Service Department 044-498-21-66 / 67 to order early loan repayment and send written request by fax 044-492-84-12 in 5 business days before planned loan reimbursement.

Are there any limitations on loan repayment?

You can realize monthly instalment not later than the date indicated in your repayment schedule or earlier. If the payment will be realized later, the system will automatically impose a fine at the rate of 20% from your monthly payment.

When does ProstoFinance plan to re-start its business?

We will inform you about consumer finance re-start via informational messages on our web-site and in Mass Media.